Our ITOM Services
Network Monitoring and Management
Servers and Database Monitoring and Management
Application Monitoring and Management
Asset Lifecycle Management
Provisioning and Capacity Management
Cloud Management and Provisioning
Event Management
Service Delivery Management
Help Desk Management
While we are strong in core IT Services
We offer much much more
A new platform to overhaul the traditional IT operations and performance monitoring
Are you ready to embrace AIOps?
- Is the scale and complexity of your IT landscape evolving?
- Is your business aligned to IT delivery?
- Are you facing exponential growth in Data?
- is your current IT operations too siloed?
- Are you facing challenges with uptake of analytics?
- Do you need forecasting and risk mitigation?
If the answer to any of the above questions is "YES" you are ready for transitioning to AIOps
Intelligent Automation Services
Case Studies
Establishment of a coherent monitoring system
A government department responsible for regulating the functions of corporate entities found it essential to detect and scrutinize all the configurable items (CIs) within a specific geographical boundary. The likelihood of inadvertently overlooking precise critical information by human operators, made it more challenging in ensuring proactive monitoring and control within the given environment. PITG provided a solution which was an orchestration of diverse tools used to convert all transactions, from being unmonitored with lack of vigilance, towards being consistently monitored and reported.
Many to one mapping of identities
An Indian government-owned mining and refining corporation, headquartered in Kolkata wanted to implement a full identity and access management stack across their entire organization, hoping to boost productivity— while untethering employees from a traditional office setting.. Being a public sector undertaking (PSU), and the seventh largest employer in India with nearly 272,000 employees, their challenge was to manage identities of all their users and grant them role and policy-based access to internal resources.